Return & Refund Policy

RETURN POLICY

Returns

We accept returns within 14 days of delivery.

To be eligible for a return:
• Items must be unused, unwashed, and in their original condition
• Items must be in original packaging with all tags attached
• Proof of purchase is required

Store Credit Only

All approved returns are issued as store credit only.

We do not offer refunds to the original payment method.

Store credit can be used for future purchases in our online store and has no expiration date.

Return Process

To initiate a return, please get in touch with us with your order number.

Once your return is approved, you will receive return instructions.

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Damaged or Incorrect Items

If your item arrives damaged or incorrect, don't hesitate to get in touch with us within 48 hours of delivery with photos.

We will replace the item or issue store credit at no cost to you.

Contact Us

If you have any questions, please contact us at fashquedesigns@gmail.com.